Step 1:

An Agency Relations representative from the Food Bank will set up an appointment with your agency, preferably during a time when services are being provided.

Step 2

The date, time and type of service provided by your agency will be confirmed.

Step 3

At the time of inspection the Food Bank representative will:

• Discuss and review your record-keeping practices.

• Review and confirm that all certificates are current, such as restaurant manager certificates and food handler cards.

• Check for cleanliness, evidence of pests, check temperatures of refrigerator and freezer, proper pantry and chemical storage, general food handling practices and inventory control.

• Talk to the agency about its program's five-year vision for the future.

• Review available programs with the agency to see if there are other services offered by the Food Bank that the agency can use.

Step 4

Sometimes, the Food Bank will do unannounced, drop-in visits, as well.

If you have any further questions about inspections or the Food Bank's procedures, please call the Agency Relations Manager at (602) 352-3640 or e-mail at Agency Relations